Concept evolution:
• Food and Drink Menu.
• Interior design.
• Brand image.

Research & Development:
• Food and Drink Menu items
• Ongoing operational efficiency advances.
• New technology and IT applications.

Marketing and advertising:
• Supply of Point-of-Sale materials.
• Guest frequency programs.
• In-house marketing.
• Gift voucher program.
• Electronic marketing through own Web site.


Consulting Monitoring & Audit:
• Detailed ongoing store inspections and analysis.
• Unannounced ongoing store audits.


Network upgrades& Technical support:
• Constant upgrades whenever there is a software upgrade.
• 24 hour world wide technical support.
• On-line branch control and digital (visual) monitoring through Private Internal Network (PIN)